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Print.IT Reseller
Print predictions
for 2013
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or email marketing
@
paper.co.uk
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MultiCopy Colour Laser CIE Whiteness 168 –
The premium for all colour laser printers and copiers
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MultiCopy Inkjet CIE Whiteness 168 –
Specially developed for inkjet printers
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MultiCopy Original CIE Whiteness 168 – A reliable
multipurpose paper that gives outstanding performance
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Multi Laser CIE Whiteness 150 – A paper suited to
mono laser printing and high volume copying.
TOP BRANDS
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from the
Aaron Warham,
Director,
NAPPS
2013 will be the year of Document Management Solutions.
Not because the OEMs are developing strategies for both
their direct and indirect channels and not because the reseller
community are focusing on services rather than products, but
because the UK customer demands it.
For the past three years the development of Document Management
has been driven by the manufacturers, software developers and the
channel. The drive is now firmly from the demand side. The UK buyer is
no longer solely concerned with the bottom line. It is, as it always has
been, a very high priority but they now want a solution to solve all their
document needs.
As a direct result of this, service will become a key differentiator.
Not just in the traditional sense of repair and replace, but in terms of
the overall service provided. Companies must put their customers and
their needs at the centre of the organisation.
Due to this increased demand for total solutions and real service
providers the industry will also have to become comfortable with
Workflow, because the UK consumer understands it perfectly. They want
their working lives made easier – it’s as simple as that.
Finally, operating standards and best practice will be the
benchmarks of success in 2013. Successful companies in 2013 will
have to demonstrate to their customers that they have clearly defined
processes, which deal with their individual needs from the very first
meeting to the end of their relationship.
predictions
...Continued
The UK buyer is
no longer solely
concerned with the
bottom line.
“
”
Customers simply
have less money
to spend and
are choosing
to delay the
replacement
of older office
equipment.
“
”
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