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Print.IT Reseller
Kingswood Media has been
producing magazines about offce
technology, including printers, for
more than a decade, but always
for end users. This is our frst trade
magazine.
PrintIT Reseller
is the sister publication
of our end user title
PrintIT,
which many of
you will know. Indeed, it was the positive
feedback from trade readers that inspired
us to launch a reseller version of the
magazine.
However, we are determined that
PrintIT Reseller
should have its own
distinct identity and for that to happen
it must refect your concerns, hopes and
aspirations, so please pick up the phone or
email us with your news, obsessions, rants.
All material is good material.
The print industry is going through a
period of transition and that makes it very
interesting in the Chinese sense of the
word. Some dealers will be struggling, but
others are adapting to the needs of today’s
market and prospering (see pages 12 and
14 for a great example of a business that
transformed itself utterly to become an
MPS provider).
Yes, margins are falling and print
volumes are declining, but there are
growth areas, too. Solutions sales continue
to rise, driven by security concerns, the
need to reduce print volumes and the
requirements of a mobile workforce (see
page 30). The managed print services
market is enjoying healthy growth; and
there are all sorts of opportunities in
production print.
Indeed, there are plenty of people on
the outside who view offce print as a
potentially lucrative new revenue stream.
VARs, IT service providers, stationery and
offce supplies companies – all are eyeing
it up.
Over the coming months,
PrintIT
Reseller
will report on every aspect of the
print industry: threats and opportunities,
successes and failures. To ensure that
we don't miss anything, please keep us
informed of your news and, likewise,
please let us know of any areas that you
feel warrant further investigation.
We hope you enjoy the mag.
James Goulding
, Editor
07803 087228 jamesg@binfo.co.uk
03
0844 880 6905
info@cargilsolutions.co.uk
www.cargilsolutions.co.uk
Specialist distribution, sales & support
for the Offce automation marketplace.
multi-functional devices · photocopiers · fax machines · scanners
folders · inserters · shredders · franking machines & consumables
Editor:
James Goulding
–
07803 087228 jamesg@binfo.co.uk
Advertising Director:
Ethan White
–
01474 824711 ethan@binfo.co.uk
Publishing Director:
Neil Trim
–
01737 249408 neil@binfo.co.uk
Group Sales Manager:
Martin Jenner-Hall
–
07824 552116 martin@binfo.co.uk
PRINT.IT Reseller is, published by
Kingswood Media Ltd., 4 New Cottages, Green Farm Lane,
Shorne, Kent DA12 3HQ. Tel: 01474 824711. Email: info@binfo.co.uk
No part of PRINT.IT Reseller can be reproduced without prior written permission of the
publisher. © 2011 Kingswood Media Ltd.
Design: Sandtiger Media www.sandtiger.co.uk
The paper used in this magazine is obtained from manufacturers who operate within
internationally recognized standards. The paper is made from Elementary Chlorine Free
(ECF) pulp, which is sourced from sustainable, properly managed forestation.
contents
05
Bulletin
The latest print industry news for resellers
12
Managed Print Services
Can independent resellers compete with OEMs in the
top end of the managed print services market?
14
Twenty Years in Print
As Samsung celebrates its frst 20 years in the print
industry, Samsung Print UK general manager Dion Smith
looks at what the future holds
17
Green Printing
New software turns the spotlight onto end users’
printing habits
18
Cover Story
The launch of Philips’ frst business-class MFP brings
new opportunities for resellers
21
Carbon Zero Printing
Where to fnd a carbon neutral MFP
25
MPS via the cloud
How the cloud can help resellers deliver managed
services to small businesses
26
Kanban supplies portal
Why managed print services is not the only game in town
30
Mobile print
How HP is making it easier for mobile users to connect to
its printers. Plus, what’s so special about the new version
of Canon uniFLOW
RESELLER
winter 2011
Comment
Welcome to the frst issue of
PrintIT Reseller
.
p14 Ma n a ge d P r i n t S e r v i c e s : p21 P r o d u c t i o n P r i n t
THE PRINT, MFP & SOFTWARE MAGAZINE FOR INFORMATION TECHNOLOGY PROFESSIONALS
autumn 2011
INSIDE
Taking a holistic
approach to
managing print
ESSENTIAL PRINT, MFP & PRINT SOFTWARE INFORMATION FOR VARS, CONVERGED RESELLERS & MFP DEALERS
RESELLER
WINTER 2011
p10 Channel News : p25 Green Printing : p30 Mobile Print
Philips makes its mark
with new laser MFDs
Page 18
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