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Print.IT Reseller
12
Xerox cuts ribbon on
new Innovation Centre
Xerox has extended its UK Innovation
Centre and strengthened the centre’s
links with Xerox’s European research
centre in Grenoble, France and with
PARC in Palo Alto, California.
The updated facility at Xerox’s UK and
European HQ in Uxbridge will give channel
partners and customers the opportunity to
see demonstrations of Xerox print, workflow
and MPS solutions and gain an insight into
future innovations being developed in Xerox
research centres.
The Innovation Centre includes a
Discovery Area where visitors can interact
with products and experts; an 80-seat
auditorium; and a 30-seat café for
networking and breakout meetings.
Darren Cassidy, managing director of
Xerox UK, said: “The Innovation Centre should
surprise a few people, and we’re confident
that all visitors will leave with a better
understanding of innovation at Xerox and the
benefits our services deliver to customers.”
Pcounter gets its own
wood
AIT Ltd, the exclusive reseller of
Pcounter printer management software
in the UK, is helping to plant new native
woodland in association with Yorkshire
Dales Millennium Trust (YDMT), a
charity dedicated to caring for all
aspects of life in the Yorkshire Dales.
Every time Pcounter customers purchase
updates, support and maintenance, AIT will
dedicate a tree in the Pcounter Wood, helping
to conserve the Yorkshire countryside and
mitigate the carbon emissions of participating
organisations. Customers who choose will be
able to visit Pcounter Wood to see their tree.
Planting broadleaf trees to create new
native woodlands is one of many initiatives
undertaken by YDMT as part of its mission
to support the environmental, social and
economic well-being of the Yorkshire Dales.
Chris Lodge, Woodland Officer at YDMT
said: “By dedicating a tree for each of their
customers in this young woodland, AIT and
their customers are playing a crucial role in
supporting our efforts to restore broadleaf
woodlands in the Yorkshire Dales. Thanks to
initiatives like this, we have planted more than
1 million new trees, helping to create hundreds
of new wildlife habitats across the region.”
In the news
bulletin
SaaS gives small service organisations an edge
Smaller resellers and
service organisations can
compete head-on with
larger rivals, thanks to a
new generation of cloud-
based service solutions,
claims Tesseract Systems
MD Colin Brown.
In a podcast of an
interview given to
Field
Service News
, Brown says that the benefits of
software-as-a-service solutions like Tesseract’s own
SC5.1 service management system are changing the
service industry.
He said: “We have some very small companies
that are using our system. Before, they wouldn’t
have been able to afford to buy the product and they
wouldn’t have been able to afford the infrastructure
that was needed.”
Brown added that the ease and speed of
implementation might even give SaaS customers an
advantage over people who choose to install the
system on their premises. “Smaller companies with
SaaS are much quicker on their feet than larger ones
that still install software in-house and go through the
IT department,” he said.
Other advantages of the SaaS model, cited by
Brown in his interview with
Field Service News
,
include built-in disaster recovery; automatic upgrades
so that you are always working with the latest version
and features; and the fact that it doesn’t require a
large upfront investment.
For companies who prefer to keep their IT in-
house, Tesseract still provides server-based versions of
its service management solutions.
The company will be exhibiting at Service
Management Expo, taking place at ExCel London on
June 17-19 2014.
The podcast can be accessed on Tesseract’s
website at
.
NAPPS links up
with AIIM
NAPPS is working with AIIM (The
Association for Information and Image
Management) to promote and develop
the AIIM Forum UK. Replacing the annual
AIIM Roadshow, the event in London on
June 25 2014, will provide UK information
professionals with thought leadership,
market insights and practical advice on
the latest innovations in information
management.
Dell starts its move into MPS
Resellers offering MPS have a new competitor in the
form of Dell, which has launched two new service
offerings as it moves towards offering full-scale,
pan-European managed print services for SMEs.
The Dell Print Page Service and Dell Toner Monitoring
Service are targeted at small and medium-sized businesses
wanting to reduce the cost and complexity of printer
management.
Dave McNally, product marketing director of Dell Imaging,
EMEA, said: “The services portfolio for UK customers
purchasing directly from Dell is designed to enable more
efficient print environments to boost savings and staff
productivity. Enabling businesses to monitor, replenish and
maintain their print operations and resources, these services
are building blocks in the creation of full managed print
services for SMBs.”
Dell Print Page Service is a pay-per-print offering that
enables customers to spread the cost of supplies, support
and maintenance over periods of up to five years with fixed
monthly payments for easy budgeting.
Dell Toner
Monitoring Service
is an automated
toner monitoring
and replenishment
service that
relieves customers
of the burden
of consumables
management
and storage. Dell
consumables
are supplied at a
discounted rate and
customers only pay
for what they use.
From left to right: AIT marketing manager
Liz Marshall with YDMT marketing and
communications officers Lindsay Wallace and
Sarah Brewer.
